Austenite is a young, energetic, forward thinking company trying to change the web hosting industry one web site at a time. Regardless of the situation there's a good chance we've been there and done that. We'll always treat your sites and your custom with the utmost respect.
In addition to a personal service we also provide features generally reserved for the big spenders.
Custom to your needs, large or small
- 1-2000GB SSD Storage
- 1GB - 30000GB Premium Bandwidth
- 99.90% Uptime SLA
- Multiple Locations
Instant Worldwide Deployment
In addition to our standard web hosting and reseller packages seen throughout our site we also offer a number of other services available in multiple global locations. These include but are not limited to VPS, dedicated servers, colocation and server management.
Our network engineers are continuously optimizing the routing to ensure low latency and high bandwidth throughput across all datacenter locations. Customers additionally have the option to request custom routing.
Service Level Agreement
All products come with an SLA and the resulting availability guarantee as defined in the product description. The percentage defines an effective approximate availability provided by the given product platform to inform every customer of the reliability to be expected from the service in question. Account credit will be issued as hourly price percentage of the product affected by the outage.
Our uptime guarantee is provided on a best effort basis. Customers will receive account credit should service availability fall below the given guarantee.
|Availability||Outage Timeframe||Credit Amount|
|100%||–||2.50% / hour|
|99.99%||1 hour / year||1.25% / hour|
|99.95%||4 hours / year||0.75% / hour|
|99.90%||8 hours / year||0.25% / hour|